FREQUENTLY ASKED QUESTIONS/ FAO’s
1. What is ONESCK?
A perfectly crafted, comfortable sock that you can choose in one of 21 colours. Pick and wear your own colour combinations to match or contrast your outfit. Be bold, go your own way.
2. Do I have to wear odd socks?
It's up to you! Naturally we love an odd sock and prefer to switch up the colours but you are free to buy two single socks in the same colour.
3. So how many colour combinations are there?
With our 21 bright and cheerful colours you can create a total of 210 different combinations! Enough to create the mood or style you're after. With traditional colour paired socks you would need to buy 420 single socks to create that many combinations!
4. What about sustainability?
We are big on sustainability. By wearing individually coloured socks you're not wedded to a pair. In the unlikely event of wear and tear of one of your socks, you don't need to throw the second away! Just match it with another colour.
5. How are ONSCKS made?
They are crafted from the finest Turkish combed cotton. each Onesck style has a high cotton content (80% Cotton, 18% Elastane, 2% Polyamide), so they’re great for promoting healthy feet with its moisture wicking fabric. They are lightweight for a close fit and super soft to the touch for all day comfort. Each colour from the 21 Onesck collection is vibrant, created using certified Oeko-Tex® dyes, so they are non-toxic and free from harmful chemicals.
6. I’m not happy with my ONESCK, what do I do?
Oh no! If you are not 100% satisfied with your OneSck we will refund the full value of your order provided you are able to return the contents of your order to us within 28 days from the date of the order. Your items must be returned to us in the same condition you received them with the labels and packaging intact. In the unlikely event that any of the items you purchased are faulty please contact us and we will resolve the situation.
Please note that we are currently unable to offer a freepost returns label, so, unfortunately, we cannot cover the cost of the return. If you have any further questions please do not hesitate to contact us at firstname.lastname@example.org